Microsoft Office Your Account Doesn't Allow Editing On A Mac

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Nov 16, 2019  Method 2: Uninstall and Reinstall Office 365. If you receive the ‘ Account Doesn’t Allow Editing on a Mac ’ message even after having the correct license, then the software seems to be corrupted. Thus, you must uninstall and reinstall Office 365 again on your system. Go to ‘Finder’ and look for ‘Applications.’. Aug 09, 2017  I am not able to edit my word documents. A 'view only' message pops up saying 'your account.@. doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan' Technician's Assistant: Just to clarify, what's the make and model of your computer? And what version of Word are you using? What to try if you can't install or activate Office for Mac. And password associated with your active and licensed Office 365 subscription or your one-time purchase of Office for Mac. This may be your Microsoft Account or the account you received from your organization. Seeing the web apps on this page doesn't necessarily mean that you.

Please first follow the steps below to check that you have been assigned the right Office license:

1. Log in to Office 365 portal (portal.office.com)

2. Settings>Office 365>subscriptions

3. Under Licenses section, make sure you have been assigned the “The latest desktop version of Office”.

If you have been assigned the right license, please follow the steps below to see if the issue can be fixed:

1. Make sure you are connecting to the Internet.

2. Sign out account and Quit Office apps.

3. Go to the Library folder and open Group Containers. Ctrl+click each of these folders if present, and Move to Trash:

UBF8T346G9.ms

UBF8T346G9.Office

Account

UBF8T346G9.OfficeOsfWebHost

4. Restart Office then sign in with your account.

– Read more:

  • Microsoft Office 365 ProPlus Lifetime cheap price: http://sharefreeall.com/get-a-premium-lifetime-account-at-lynda-com-download-any-courses/
  • https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_mac/your-account-doesnt-allow-editing-on-a-mac-to/0df4e014-c77e-4d1b-ba12-1d13550ca7d8
  • https://prntscr.com/nedszb

Topics Map > Features and Functionality > Client Capabilities > Desktop

If you are unable to sign into Microsoft Office (or Outlook repeatedly prompts you for login, does not show any data, edit a Word/Excel/PowerPoint data file, or receive encrypted connection error) it may be due to a NetID password change, a NetID change, or corrupted account credentials. Follow some common solutions to this issue below.

Possible solutions

  • Option 1 - Update your software to the latest version
    • Windows OS
      Run Windows Update and install the latest updates.
      Windows Office
      Follow steps to update Office.
      Mac OS
      Run Office Updates.

Macing
  • Option 2 - Your account was compromised and you are blocked from connecting
    • Review your client protocols. If your client protocols are disabled, contact the DoIT Help Desk.

  • Option 3 - Reset/Remove your account credentials from within your OS
    • Windows OS
      Remove/Delete all Outlook/Office records from within credential manager.
      Mac OS
      Access the keychain application and remove/delete any of the following records: Microsoft Office Identities Cache 2 | Microsoft Office Identities Settings 2 and any ADAL, Microsoft, or Office entries that are listed within the 'Name' or 'Kind' columns. Note: search for 'microsoft' and 'adal' within the keychain application and delete all returned results. Detailed steps.

Microsoft Office Your Account Doesn't Allow Editing On A Mac Pro

  • Option 4 - Delete license files - MacOS only
    • Remove license files on a Mac.

  • Option 5 - You are not authenticated into Office using your UW-Madison Office 365 account
    • Confirm you are authenticated with your Office 365 account.

  • Option 6 - If your computer is not connected to UWNET/Campus network, use WiscVPN

Microsoft office your account doesn
  • Option 7 - Download and run Microsoft's Support and Recovery Assistant for Office 365
    • Windows OS
      Note: Only available for Windows. This tool must be run on the affected machine.
      Download the tool here: Fix Outlook and Office 365 problems with Microsoft Support and Recovery Assistant for Office 365.

  • Option 8 - Delete Cached Preferences
    • Mac OS
      Note: Only available for Mac OS.
      • Outlook Desktop Client

        • Delete Cached Preferences

          1. Quit Outlook
          2. Open Terminal (click the Spotlight search glass in the top right corner and type terminal).
          3. Type: defaults delete com.microsoft.Outlook (to delete the old preferences).
          4. Type: killall cfprefsd (to kill the cached prefs).
          5. Quit Terminal.
          6. Launch Outlook and check.

  • Option 9 - Sign out of the connected device associated with the Office email account
    1. Sign into the account: https://portal.office.com/account/.
    2. Select View apps & devices from within Office apps & devices module.
    3. Click DEVICES and sign out of all the devices that you are singed into. This will prompt the user to authenticate via NetID login on all the devices they are connected to via their Office 365 account.

  • Option 10 - Fully uninstall and reinstall Microsoft Office

    • Uninstall Office

      Windows OS
      Review the following Microsoft documentation for instructions.
      Mac OS
      Review the following Microsoft documentation for instructions.

      Install Office

      Follow steps outlined in Office 365 - Download/Install Office 365 document.

Microsoft Office Your Account Doesn't Allow Editing On A Mac Word


Microsoft Office Your Account Doesn't Allow Editing On A Mac Windows 7

Keywords:microsoft office365 o365 reset 2016 2019 proplus windows mac outlook on the web credentials manager vault web service account updated changed stored send receive email login log on log in repeated repeating multiple attempts many lot times new error compromised client access loop repeat keychain netid password change An encrypted connection to your mail server services is not available repeatedly prompts data files profile excel powerpoint outlook word activated blocked account something went wrong and outlook couldn't setup your account Sorry, another account from your organization is already signed in on this computer troubleshooting doesn't allow editing on mac does not sync syncing connectSuggest keywordsDoc ID:61054
Owner:Ara M.Group:Office 365
Created:2016-02-23 11:22 CDTUpdated:2020-02-21 10:50 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365, Wisc Account Admin
Feedback:5152CommentSuggest a new document