OneNote for Mac lets you recover single pages or entire sections of notes that you have recently deleted. While viewing recently deleted notes, you can restore their pages or sections by moving them back to their original notebook or to another location you want.
OneNote keeps deleted notes for a period of 60 days, after which they are permanently erased.
On a Mac keyboard, the Command key is denoted with the symbol. For information about changing the key assignment of a keyboard shortcut, see Mac Help for your version of the Macintosh operating system (OS) or see your utility application. Also see Keyboard Shortcuts in OneNote for Mac later in this topic. Feb 13, 2017 Restart the computer and start OneNote. Hope this will fix the crashing of OneNote on your Mac. NOTE: This fix will remove the temporary local files of OneNote. All your OneNote notebooks are synced with onedrive on cloud. So, once you log back in to OneNote.
View recently deleted notes
In any notebook, do the following:
On the View tab, click the small arrow next to the Deleted Notes button, and then click View Deleted Notes.
In the Deleted Notes view, click the tab of the deleted page or section that you want to look at.
When done, exit this view by clicking Exit ( X ) to the right of the Deleted Notes section label.
Note: Pages and sections that have been deleted do not appear in the results list of a notebook search. To include such notes in a search, you must first restore them.
Restore recently deleted notes
While viewing any page or section in the Deleted Notes view, do the following:
Control-click the tab of the page or section that you want to restore.
On the menu that appears, click Restore To.
Select the destination where you want to move the deleted notes, and then click Restore.
Note: When you restore a single page of notes from the Deleted Notes view, it is moved to the section in the notebook you choose. If you restore an entire section, it will be moved to the notebook you choose, along with all of the previously deleted pages in that section.
Permanently delete recently deleted notes
OneNote keeps deleted notes for a period of 60 days, after which they are permanently erased. You can do this manually at any time (for example, to remove confidential information from the deleted notes in a shared notebook) by doing the following:
In the Deleted Notes view, Control-click the tab of the page or section that you want to permanently delete.
On the menu that appears, click Delete permanently.
Tip: As a safeguard, OneNote offers one more chance at recovery immediately after you do this. If you change your mind, press Command-Z on your keyboard to return the erased note to the Deleted Notes view, or click Undo Delete on the Edit menu.
Last updated: November 7, 2017
ISSUE
If you use OneNote 2016 for Mac and OneNote for iPhone and iPad, you may be asked to sign in any time you open the OneNote app or when you switch between notebooks. Similarly, OneNote may require you to sign in repeatedly to resolve sync errors.
STATUS: INVESTIGATING
Please update to the latest version of OneNote for Mac, iPhone and iPad. If you've downloaded OneNote from the Mac App Store, launch the App Store and check for Updates. You should see the option to update OneNote there. If you installed OneNote as part of Microsoft Office for Mac, then open OneNote, go to the Help > Check for Updates menu to launch the Microsoft AutoUpdate app and follow instructions there. Update all of the Microsoft Office applications, since they all use the same keychain items. To learn more, see Check for updates in OneNote 2016 for Mac.
To download the latest version of OneNote for iPhone and iPad, check the App Store for automatic updates. If you also have other Microsoft Office apps for iOS (Word, Excel, PowerPoint, Outlook), you will need to update all of them.
If you are still experiencing the issue after installing the recent updates, the next step would be to clear your Office credentials, and recreate them by following these steps:
To clear your Office credentials for macOS
Sometimes your credentials can get corrupted, causing OneNote to continually prompt you to enter your password. To clean this up, do the following:
Quit from all Mac Office Applications, except for OneNote
In OneNote, sign out. This only logs you out, and all the notebooks will still be there.
Quit OneNote.
Launch 'Keychain Access' and search for all items that contain 'Office15'. There should be only a couple items, one for each account you have logged into.
The name will be a long alpha-numeric code and the kind will start with “MicrosoftOffice15…”
Delete these items. It is only deleting the authentication credentials, no data. Once you sign in again, they will be re-created.
Launch OneNote and sign into your accounts.
Since all the office apps share the credentials (Word/Excel/PowerPoint) you will have to sign in again with those apps as well.
To clear your Office credentials for iOS
Sometimes your credentials can get corrupted, causing OneNote to continually prompt you to enter your password. To clean this up, do the following:
Free Onenote For Mac
If you have other Office apps installed (Word, Excel, PowerPoint, etc), make sure you have updated this to be the latest version. Since we share the same Office identity, if there is a bug in any of those apps, it can corrupt the identity.
Clearing your credentials often helps. To do that, follow these steps.
Go to iOS Settings > OneNote > Reset OneNote > Delete Sign-In Credentials and turn the toggle on.
Make sure OneNote is not running. (Double tap the home screen to see all running apps and swipe up on OneNote to close it.)
Re-open OneNote and sign in again.