Microsoft Excel Doesnt Work After Mac Update

admin

-->

  1. Microsoft Excel Doesn't Work After Mac Update 2017
  2. Microsoft Excel Doesn't Work After Mac Update Download
  3. Microsoft Excel Doesn't Work After Mac Update 1
  4. Microsoft Excel Updates 2013
  5. Microsoft Excel Doesn't Work After Mac Update Download
  6. Uninstall Microsoft Update Mac

Sep 16, 2019  Hi, I have a problem when using the solver supplement from excel version 16.29 (19090802)/Microsoft Office 365 for Mac (macOS Mojave version 10.14.6). When I tried to solve an equation (that my colleagues successfully solved using their windows computers), the second window that the algorithm should open simply doesn’t appear.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you double-select an icon or file name for a Microsoft Excel workbook, Excel starts, then displays a blank screen where you expect the file content to appear.

Resolution

To resolve this problem, try the following methods, as appropriate, in the given order.

Method 1: Ignore DDE

This problem may occur if the Ignore other applications that use Dynamic Data Exchange (DDE) check box in Excel options is selected.

When you double-select an Excel workbook in Windows Explorer, a dynamic data exchange (DDE) message is sent to Excel. This message instructs Excel to open the workbook that you double-selected.

If you select the 'Ignore' option, Excel ignores DDE messages that are sent to it by other programs. Therefore, the DDE message that is sent to Excel by Windows Explorer is ignored, and Excel does not open the workbook that you double-selected.

To correct this setting, follow these steps:

Note

This step can be skipped for Excel 2019 and Excel O365

  1. In the upper-left corner of the Excel window, select File, then Options.
  2. On the left side of the Options window, select Advanced to open the Advanced window.
  3. In the Advanced window, scroll down to the General section.
  4. Clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box, then select the OK button at the bottom of the window.

Note

For more information about how to turn off DDE, see 'An error occurred when sending commands to the program' in Excel

If these steps do not resolve the problem, continue to Method 2.

Method 2: Repair User Experience Virtualization (UE-V)

If you are running Update User Experience Virtualization (UE-V), install Hotfix 2927019. To do this, see the following Microsoft Knowledge Base article:

2927019 - Hotfix Package 1 for Microsoft User Experience Virtualization 2.0

Excel

If you are not sure whether you are running UE-V, examine the program list in the Programs and Features item in Control Panel. An entry for 'Company Settings Center' indicates that you are running UE-V.

If these steps do not resolve the problem, continue to Method 3.

Method 3: Reset file associations

To check whether the file associations in the system are performing correctly, reset the Excel file associations to their default settings. To do this, follow the steps for your operating system.

Windows 8.1/10

  1. Copy the file that is opening incorrectly, to your desktop.
  2. Right-click the file, and choose Properties
  3. On the General tab, next to Type of file, the type of file will be indicated within parenthesis. For example, (.docx), (.pdf), or (.csv).

The Opens with shows you which app it is currently associated with.

To open this type of file in a different app:

  1. Select Change.
  2. Select More apps.
  3. Select the desired app, then select the checkbox to Always use this app.
  4. Select the OK button.

Windows 8

  1. On the Start screen, type Control Panel.
  2. Select or tap Control Panel.
  3. Select Default Programs, then select Set your default programs.
  4. Select Excel, then select Choose default for this program.
  5. On the Set Program Associations screen, select Select All, then select Save.

Windows 7

  1. Select Start, then select Control Panel.
  2. Select Default Programs.
  3. Select Associate a file type or protocol with a specific program.
  4. Select Microsoft Excel Worksheet, then select change program.
  5. Under Recommended Programs, select Microsoft Excel.
  6. If Excel does not appear in this list, select Browse, locate the Excel installation folder, select Excel.exe, then select Excel.

If these steps do not resolve the problem, continue to Method 4.

Method 4: Repair Office

Try to repair your Office programs. To do this, follow the steps for your installation type and operating system.

For an Office 365 or Office 2019 Click-to-Run installation

Windows 10
Microsoft
  1. On the Start screen, type Settings.
  2. Select or tap Settings.
  3. In the Settings window, select or tap Apps.
  4. In the Apps & features window, scroll down to your Office program and select or tap it.
  5. Select or tap the Modify button.
  6. In the How would you like to repair your Office programs window, select or tap the Online Repair radio button, then select or tap the Repair button.
Windows 8
  1. On the Start screen, type Control Panel.
  2. Select or tap Control Panel.
  3. Under Programs, select or tap Uninstall a program.
  4. Select or tap Microsoft Office 365, then select or tap Change.
  5. Select or tap Online Repair, then select or tap Repair. You may have to restart your computer after the repair process is finished.
Windows 7

  1. Select Start, then select Control Panel.

  2. Double-select Programs and Features.

  3. Select Microsoft Office 365, then select Change.

  4. Select Online Repair, then select Repair.

Note

You may have to restart your computer after the repair process is complete.

For an Office 2013, Office 2010, or Office 2007 installation

To repair Office 2013, Office 2010, or Office 2007, follow the steps in the following Office website topic:

If these steps do not resolve the problem, continue to Method 5.

Method 5: Turn off add-ins

Microsoft Excel Doesn't Work After Mac Update 2017

Excel and COM add-in programs can also cause this problem. These two kinds of add-ins are located in different folders. For testing, disable and isolate the conflict by turning off each add-in one at a time. To do this, follow these steps:

  1. On the File menu, select Options, then select Add-Ins.
  2. In the Manage list at the bottom of the screen, select COM Add-Ins item, then select Go.
  3. Clear one of the add-ins in the list, then select OK.
  4. Restart Excel by double-selecting the icon or file name for the workbook that you are trying to open.
  5. If the problem persists, repeat steps 1-4, except select a different add-in in step 3.
  6. If the problem persists after you clear all the COM Add-ins, repeat steps 1-4, except select Excel Add-Ins in step 2, then try each of the Excel add-ins one at a time in step 3.

If Excel loads the file, the add-in you last turned off is causing the problem. If this is the case, we recommend that you visit the manufacturer's website for the add-in to learn whether an updated version of the add-in is available. If a newer version of the add-in is not available, or if you don't have to use the add-in, you can leave it turned off.

If Excel does not open the file after you turn off all the add-ins, the problem has a different cause.

Microsoft Excel Doesn't Work After Mac Update Download

If these steps do not resolve the problem, continue to Method 6.

Method 6: Disable hardware acceleration

To work around this problem, disable hardware acceleration until a fix is released by your video card manufacturer. Make sure to check regularly for updates to your video card driver.

To disable hardware acceleration, follow these steps:

  1. Start any Office 2013, 2016, 2019, or O365 program.

  2. On the File tab, select Options.

  3. In the Options dialog box, select Advanced.

  4. In the list of available options, select the Disable hardware graphics acceleration check box.

    The following screen shot shows this option in Excel.

  5. Select the OK button.

Note

For more information about hardware acceleration, see the following Microsoft Knowledge Base article:

2768648 - Performance and display issues in Office 2013 client applications

Method 7: Minimizing and maximizing the window

Minimizing and then maximizing the window can sometimes refresh the Excel page and cause any hidden data to appear.

  1. Select the minimize button in the top-right corner of the Excel sheet.
  2. In the task tray, right-click Excel and select your spreadsheet. (Or double click the Excel icon.)

When your sheet is maximized, your data may appear.

Method 8: Check for hidden sheets

An Excel sheet may have inadvertently been saved as a hidden document. To find out:

  1. Go to the View tab.
  2. Select Unhide.
  3. Choose a workbook from the list.
  4. Select OK.

Microsoft Excel Doesn't Work After Mac Update 1

If you still experience this problem after you try all these methods, contact Microsoft Support for additional troubleshooting help.

-->

Note

Microsoft Excel Updates 2013

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you double-click one of these file types:

  • Word document (.doc or .docx)
  • Excel (.xls or .xlsx)
  • PowerPoint (.ppt or .pptx)

You may experience any of these problems:

  1. The file icon is blank or displays an incorrect image.

  2. The file does not open.

  3. You receive this error:

    This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.

  4. You receive this error:

    <file name> not a valid Win32 Application

Cause

These problems occur when the association between the file and the corresponding application is missing.

Resolution

Before you continue with any of the methods in this section, we recommend that you check for multiple Office installations on your computer. To do this, follow these steps:

  1. Type appwiz.cpl in the Search box, and then press Enter.
  2. Check the list of currently installed programs for multiple installations of the Microsoft Office suite.

If there are multiple installations of Microsoft Office installed on the computer we recommend that you follow the steps that are listed in Method 2 of this section. If there is only one installation of Microsoft Office on the computer, follow the steps that are listed in Method 1 of this section. Only follow the steps that are listed in Method 3 if you still experience the problem after you have attempted the first two methods or you have installed Microsoft Office Trial suite.

Microsoft Excel Doesn't Work After Mac Update Download

Method 1

If there is only one installation of Microsoft Office 2010 on the computer, follow these steps to repair Microsoft Office:

  1. Type appwiz.cpl in the Search box, and then press Enter.

  2. Select the Microsoft Office 2010 suite you want to repair and then click Change.

  3. Select Repair, and then click Continue. You may have to restart your computer after the repair is completed.

Method 2

If you have more than one installation of a Microsoft Office 2010 suite on your computer we recommend that you uninstall the Click-to-Run based suites to avoid file type association issues. You will have to uninstall the Microsoft Office Starter, Microsoft Office Click-to-Run or Microsoft Office 2010 Trial suite and repair the traditional MSI (Microsoft Installer package) based installation of Microsoft Office 2010:

  1. Type appwiz.cpl in the Search box, and then press Enter.
  2. In the Currently installed programs list, select Microsoft Office Click-to-Run 2010, and click Uninstall.
  3. You will see a prompt requesting to uninstall your selection. Click Yes.
  4. Follow the uninstall instructions, and then restart the computer.
  5. Type appwiz.cpl in the Search box, and then press Enter.
  6. Select the Office 2010 MSI-based suite that you want to repair and click Change.
  7. Select Repair, and click Continue. You may have to restart your computer after the repair is completed.

Method 3

Note

This method may not be a permanent fix to the file type association problem that you are experiencing. We recommend that you follow the previous methods first and only try these steps if you continue to experience the problem.

If you only have one of Microsoft Office Starter, Microsoft Office 2010 Trial or Microsoft Office Click-to-Run 2010 installed on the computer follow these steps to manually reassociate the file:

Uninstall Microsoft Update Mac

  1. Right-click the Microsoft Office file that you want to open.

  2. Select Open with, and then click Choose default program....

  3. In the Recommended Programs list, select Microsoft Office Client Virtualization Handler.

  4. Click to select the Always use the selected program to open this kind of file check box, and then click OK.
    If you only have a Microsoft Office 2010 MSI (Microsoft installer package) based suite installed on the computer follow these steps to manually reassociate the file:

  5. Right-click the Microsoft Office file that you want to open.

  6. Select Open with, and then click Choose default program....

  7. In the Recommended Programs list, select the appropriate program to associate with the file.

  8. Click to select the Always use the selected program to open this kind of file check box, and then click OK.
    Your file icon should now display the correct image and it should open in the correct Microsoft Office program.

More Information

The Click-to-Run and traditional MSI (Microsoft installer package) versions of Microsoft Office 2010 are not designed for use on the same computer. We recommend that you select one version to run on the computer to avoid problems such as those stated in this article.

For more information about Microsoft Office Click-to-Run and file associations, click the following article number to view the article in the Microsoft Knowledge Base:

982434 An overview of Microsoft Office Click-to-Run for Office 2010

If you have followed the steps in this article, and you are still receiving the same error messages listed in the Symptoms section of this article, you may have permissions problems with your registry.Since it may not be possible to know what caused or led to the permissions problems, we suggest you consider restoring Windows to a previous state.

Restore system files and settings (Windows 7)https://windows.microsoft.com/en-US/windows7/Restore-system-files-and-settings

How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

How to restore Windows XP to a previous state

If your Excel files are still not opening, but the error has stopped after following these steps, you may have an additional problem to resolve.

We suggest you also check the content provided in this article: