Activating Microsoft Office 2016 After Using 365 Mac

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Nov 02, 2015  Hi, So here's the story. I ordered Office 2016 for Mac through the Microsoft Home Use Program, through my works email. I got the link and sent it to my home email address so that I could download the files at home, on to my sons IMac, for his college work. After updating his mac to IoS X, it. Hii Stu, Here I found Microsoft Support article that.

Note: This article applies only to Office 365 operated by 21Vianet in China.

Ready to install Office 2016 for Mac for Office 365? This article tells you how.

Requirements

To use Office for Mac 2016, you must have:

  • Mac OS X 10.10 or later

  • One of the following subscriptions:

    • Office 365 Enterprise E3

    • Office 365 Business

    • Office 365 Business Premium

    • Office 365 ProPlus

    • Office 365 ProPlus for Students

    • Office 365 ProPlus for Faculty

    • Office 365 Midsize Business

    • Office 365 Small Business Premium

Note: Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the Apple store.

Download and install Office 2016 for Mac

  1. From your Mac, sign in to Office 365 operated by 21Vianet with your work or school account.

  2. Go to Settings > Office 365 Settings > Software.

  3. On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.

  4. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg.

  5. On the first installation screen, select Continue to begin the installation process.

  6. Enter your Mac login password to complete the installation.

After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.

  1. Review the Word 2016 for Mac What's New screen, and then select Get started.

  2. On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.

  3. After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.

  4. On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.

Need help?

If you can't complete the install after going through these steps, contact the 21Vianet support team.

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This article is written and maintained by Matt Philipenko, Sr Premier Field Engineer.

It's very common for users to switch devices or for an enterprise to add or change Microsoft Office 365 tenants. Another scenario is when enterprise organizations roam licenses or credentials to simplify the sign- in process. After an Office 365 user is activated, there are multiple locations that must be cleared to reset the application to a clean state.

Activating

Step 1: Remove Office 365 license for subscription -based installations

Cannot activate office 365 mac365

Note

If Shared Computer Activation (SCA) is enabled and running, you should not see any product keys installed when you follow this procedure. However, if you are trying to set up SCA on a computer, make sure that you first clean up any existing keys.

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To remove the Office 365 license, follow these steps:

  1. Run the following cscript command:

    Note

    The opss.vbs script is in the Program FilesMicrosoft OfficeOffice16 folder. If you installed the 32-bit version of Office on a 64-bit operating system, the script is in the Program Files (x86)Microsoft OfficeOffice16 folder. Before you run the 'ospp.vbs' command, you may have to change to the correct directory by using one of the following commands, based on your Office versions:

    • cd C:Program Files (x86)Microsoft OfficeOffice16
    • cd C:Program Files/Microsoft Office/Office16

    The 'ospp.vbs' command generates a report of the current licenses that are in use. The output resembles the following example:

    Note

    You might see multiple licenses in the report. However, if the output contains a 'No installed Product Keys' message after you run ospp.vbs /dstatus, you can skip 'Step 2: Remove cached identities in HKCU registry' and go to Step 3.

  2. Note the value for Last 5 characters of installed product key.

  3. Run the following command:

    For example:

    Repeat the command if it is necessary until all keys are removed.

    If the output contains a 'product key uninstall successful' message, you can close the Command Prompt window and go to Step 2.

Step 2: Remove cached identities in HKCU registry

Warning

Follow the steps in this section carefully. Serious problems can occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

In Registry Editor, locate the following registry:

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentityIdentities

Remove all the identities under the Identities registry entry.

Note

If you have Shared Computer Licensing enabled, remove the same identities from the registry HKEY_USERSThe user's SID.

Step 3: Remove the stored credentials in Credential Manager

Activating Microsoft Office 2016 After Using 365 Mac Download

  1. Open Control Panel > Credential Manager.

  2. Remove all Windows credentials that are listed for Office16. To remove the credentials, select the drop-down arrow and then select Remove.

For Shared Computer Licensing scenarios, you must remove the tokens and identities that are listed as follows:

AppdatalocalMicrosoftOffice16.0Licensing

Activating Microsoft Office 2016 After Using 365 Machine

Step 4: Clear persisted locations

Clear the following persisted locations:

Credential Manager

  • AppdataRoamingMicrosoftCredentials
  • AppdataLocalMicrosoftCredentials
  • AppdataRoamingMicrosoftProtect
  • HKEY_CURRENT_USERSoftwareMicrosoftProtected Storage System Provider

Activating Microsoft Office 2016 After Using 365 Mac Free

Office 365 activation tokens and identities

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  • AppdatalocalMicrosoftOffice16.0Licensing
  • %localappdata%MicrosoftOfficeLicenses (Microsoft 365 Apps for enterprise version 1909 or later)
  • HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentity
  • HKEY_USERSThe user's SIDSoftwareMicrosoftOffice16.0CommonIdentity

These steps reset the activation state for Microsoft 365 Apps for enterprise. After the locations are cleared, the activation flow will represent an initial activation.

Activate Office 365 In Mac

The four steps can be automated by using a script. To do this, copy the following content, save the content as a .vbs file, and then run the .vbs file.